PRIVACY POLICY

718 The Plug
Website: 718theplug.com
Last Updated: September 3, 2026

718 The Plug (“718 The Plug,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting 718theplug.com, purchasing our products, communicating with us, or otherwise using our services.

This Privacy Policy explains what information we may collect, how we use and share it, and the choices available to you.

1. INFORMATION WE COLLECT

When you interact with 718theplug.com, we may collect information that you voluntarily provide, including your name, email address, telephone number, billing and shipping addresses, order information, account information, and communications you send to us.

When you make a purchase, payment information may be collected and processed by our payment-processing providers. We generally do not directly store complete credit or debit card numbers.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location derived from your IP address, and information about how you interact with our website.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to process and fulfill orders; provide customer service; communicate about purchases, shipping, returns, and account activity; operate and improve our website; personalize your shopping experience; maintain website security and prevent fraud; comply with legal obligations; and, where permitted, send promotional emails, text messages, offers, product announcements, and other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe option contained in the message. If you subscribe to SMS marketing, you may opt out according to the instructions provided with those messages, such as replying STOP where applicable.

3. E-COMMERCE AND PAYMENT PROCESSING

718theplug.com may use third-party e-commerce, payment, shipping, and fulfillment providers to operate our online store.

These providers may receive personal information necessary to perform their services, including processing payments, fulfilling orders, preventing fraud, calculating taxes, or arranging delivery.

Their handling of your information may also be governed by their respective privacy policies.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising effectiveness, and improve the customer experience.

Some technologies may be provided by third-party advertising, analytics, social-media, or e-commerce services.

Depending on your location and applicable law, you may have options to control certain cookies or tracking technologies through our website's privacy controls or your browser/device settings.

5. ADVERTISING AND ANALYTICS

We may use third-party analytics and advertising services to understand how visitors use our website and to advertise our products.

For example, if enabled on our website, these services may help us measure website visits, purchases, advertising performance, and interactions with our content.

These third parties may use cookies or similar technologies subject to their own privacy practices.

6. HOW WE SHARE INFORMATION

We do not sell your personal information for money.

We may disclose personal information to service providers and business partners that help us operate our business, including payment processors, website and e-commerce providers, shipping companies, fulfillment providers, analytics providers, marketing platforms, fraud-prevention services, and technology providers.

We may also disclose information when reasonably necessary to comply with applicable laws, respond to lawful requests, protect our rights or property, investigate suspected fraud or security issues, or protect customers and other individuals.

If 718 The Plug undergoes a merger, acquisition, financing, restructuring, sale, or transfer of some or all of its business or assets, information may be transferred as part of that transaction where permitted by law.

7. SOCIAL MEDIA

718 The Plug may maintain accounts or integrate features from social-media platforms such as Instagram, Facebook, TikTok, YouTube, or other services.

When you interact with these platforms, the applicable platform may independently collect and process information according to its own privacy policy.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

9. DATA RETENTION

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, accounting, or regulatory requirements.

10. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights regarding your personal information. These may include the right to request access to certain personal information, request correction or deletion, obtain information about certain disclosures, or opt out of certain uses of your information.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

11. NEW YORK RESIDENTS

718 The Plug is based in New York and handles personal information in accordance with applicable federal and New York laws.

New York residents may contact us with questions or requests concerning personal information using the contact information below.

12. CHILDREN'S PRIVACY

718theplug.com is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 in violation of applicable law.

If we learn that we have collected personal information from a child in a manner prohibited by law, we will take appropriate steps to delete it.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.

We are not responsible for the privacy practices, security, or content of websites and services that we do not control. We encourage users to review the privacy policies of those services.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, services, technology, or legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this policy.

15. CONTACT US

For questions about this Privacy Policy or requests concerning your personal information, contact:

718 The Plug
New York, NY
Website: 718theplug.com
Email: Dremel@718theplug.com
Phone: 718-749-7856